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# Title Date(s) Contributor(s) Description Description Collection ID Hagley ID Accession Collection
1 Duke Energy 2020 sustainability report, Sustainability report 2021 Duke Energy (author) Duke Energy ... sustainability report Ebook_20210048_N2020 Duke Energy reports
2 Achieving a net zero carbon future: Duke Energy 2020 Climate Report 2021 Duke Energy (author) Ebook_20210049 228525 Duke Energy reports
3 Accelerating analytics to navigate COVID-19 and the next normal 2020-05 Henke, Nicolaus, 1961- (author), Puri, Ankur (author), Saleh, Tamim (author), McKinsey and Company (copyright holder) Ebook_20210040 111532224 Born digital publications
4 Safeguarding our lives and our livelihoods: The imperative of our time 2020-03 Smit, Sven, 1966- (author), Hirt, Martin (author), Buehler, Kevin (author), Lund, Susan (author), Greenberg, Ezra (author), Govindarajan, Arvind (author), McKinsey and Company (copyright holder) Ebook_20210030 111530191 Born digital publications
5 Duke Energy 2019 sustainability report, Sustainability report 2020 Duke Energy (author) Duke Energy ... sustainability report Ebook_20210048_N2019 Duke Energy reports
6 Returning to Work: Construction Environment, Construction Environment 2020 American Industrial Hygiene Association (author) Guidance document Ebook_20210015 111520274 Born digital publications
7 Reopening: Guidance for At-Home Service Providers, Guidance for At-Home Service Providers 2020 American Industrial Hygiene Association (author) Guidance document Ebook_20210004 111517233 Born digital publications
8 Jumpstarting the recovery: navigating the return across industries 2020 McKinsey and Company (copyright holder) "In this last of four compendiums, Jumpstarting the recovery, we curate a selection of articles related to the third stage, Return: how leaders across a range of industries can begin to navigate back to operational health. We begin with healthcare, an industry perhaps singularly vital in combating COVID-19 but also beset with broadly shared challenges, such as protecting employees’ safety and mitigating economic concerns. We discuss how governments might best support their citizens through...
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"In this last of four compendiums, Jumpstarting the recovery, we curate a selection of articles related to the third stage, Return: how leaders across a range of industries can begin to navigate back to operational health. We begin with healthcare, an industry perhaps singularly vital in combating COVID-19 but also beset with broadly shared challenges, such as protecting employees’ safety and mitigating economic concerns. We discuss how governments might best support their citizens through the crisis, including managing the historic surge in unemployment in the United States. We look at retail and airlines, both embattled industries reckoning with the pandemic’s profound effects and reimagining their respective futures. And we talk about the effects of coronavirus on the financial industry—specifically, banking, insurance, and private equity."--Introduction, page 2.
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Ebook_20210033 111530660 Born digital publications
9 Safeguarding lives and livelihoods: Cultivating resilience in crisis 2020 McKinsey and Company (copyright holder) "In this second of four compendiums, Safeguarding lives and livelihoods, we curate a selection of articles related to stage two, Resilience: absorbing the shock of the crisis in ways that not only support survival but also lay the groundwork for future prosperity. We start by outlining what we see as key elements of the next normal, looking to the past for inspiration in navigating current challenges. We issue a call to action for leaders to safeguard both the lives and livelihoods at stake...
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"In this second of four compendiums, Safeguarding lives and livelihoods, we curate a selection of articles related to stage two, Resilience: absorbing the shock of the crisis in ways that not only support survival but also lay the groundwork for future prosperity. We start by outlining what we see as key elements of the next normal, looking to the past for inspiration in navigating current challenges. We issue a call to action for leaders to safeguard both the lives and livelihoods at stake as the pandemic persists, especially with regard to specific demographics—black Americans, for example, and populations in particular geographies worldwide. And we review some progressing data on COVID-19, such as changes in the attitudes and behavior of consumers in response to the crisis."--Introduction, page 2.
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Ebook_20210031 111530442 Born digital publications
10 The path to the next normal: Leading with resolve through the coronavirus pandemic 2020 McKinsey and Company (copyright holder) "In this first compendium, The path to the next normal, we curate a selection of articles related to the initial stage, Resolve: how to confront the crisis, lead with purpose, and determine the scale and pace of action necessary to navigate toward greater resilience. We set forth strategies for keeping businesses and other institutions running—organizing a nerve center, for example, and enabling communities to work, and learn, remotely. And we offer examples to mobilize leaders across boards...
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"In this first compendium, The path to the next normal, we curate a selection of articles related to the initial stage, Resolve: how to confront the crisis, lead with purpose, and determine the scale and pace of action necessary to navigate toward greater resilience. We set forth strategies for keeping businesses and other institutions running—organizing a nerve center, for example, and enabling communities to work, and learn, remotely. And we offer examples to mobilize leaders across boards and the C-suite. At the time of this publication, the course of the pandemic remains unclear, and safeguarding both lives and livelihoods remains an exigent priority. We hope these insights begin to illuminate the path toward a future still in flux—and inspire leaders with the necessary resolve to help forge the next normal."--Introduction, page 2.
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Ebook_20210032 111530584 Born digital publications
11 Pennsylvania Restaurant & Lodging Matters. Spring 2020 2020 Pennsylvania Restaurant and Lodging Association Ebook_20210025 111527025 Born digital publications
12 Getting back to work : Leading the return to operational health 2020 McKinsey and Company (copyright holder) "In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the...
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"In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the changing context—the most sensitive ways to communicate with customers in crisis, for example, and the right time to shift from crisis management to recovery mode. And we examine the digital-led recovery from COVID-19: the sudden acceleration in digital initiatives that the pandemic has catalyzed, as well as the technology necessary to enable such rapid advances."--Introduction, page 2.
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Ebook_20210034 111530859 Born digital publications
13 Elevating customer experience excellence in the next normal 2020 McKinsey and Company (copyright holder) "Three priorities will define customer experience in the post-pandemic era: digital excellence, safe and contactless engagement, and dynamic customer insights."--Page 2.
Ebook_20210035 111530948 Born digital publications
14 Beyond COVID-19: Rapid steps that can help machinery and industrial automation companies recover, Rapid steps that can help machinery and industrial automation companies recover 2020 Becker, Michael (author), Distel, Dominic (author), Herring, Dorothee, 1981- (author), McKinsey and Company (copyright holder) Ebook_20210038 111531644 Born digital publications
15 A transformative moment for philanthropy 2020 Nowski, Tracy (author), O'Flanagan, Maisie (author), Taliento, Lynn (author), McKinsey and Company (copyright holder) "Here’s how the positive changes in individual and institutional philanthropy sparked by the COVID-19 pandemic can take root  and grow."
Ebook_20210041 111532339 Born digital publications
16 As physical doors close, new digital doors swing open 2020 Child, Jenny (author), Farmer, Roderick Alexander (author), Rüdiger Smith, Thomas (author), Tesvic, Joseph (author), McKinsey and Company (copyright holder) Following two previous articles in McKinsey's series The story of the Australian consumer, this piece takes a deeper look at how the Australian lockdown experience has created a new set of digital users and what businesses can do to emerge stronger after the COVID-19 crisis.
Ebook_20210029 111529469 Born digital publications
17 From thinking about the next normal to making it work: What to stop, start, and accelerate 2020 Sneader, Kevin (author), Singhal, Shubham (author), McKinsey and Company (copyright holder) Ebook_20210037 111531527 Born digital publications
18 From surviving to thriving: Reimagining the post-COVID-19 return 2020 Sneader, Kevin (author), Sternfels, Robert A. (author), McKinsey and Company (copyright holder) Ebook_20210036 111531399 Born digital publications
19 Returning to Work: Small Manufacturing, Repair and Maintenance Shops, Small Manufacturing, Repair and Maintenance Shops 2020 American Industrial Hygiene Association (author) Ebook_20210017 111520469 Born digital publications
20 Reopening: Guidance for General Office Settings, Guidance for General Office Settings 2020 American Industrial Hygiene Association (author) Guidance document Ebook_20210006 111517782 Born digital publications
21 Reopening: Guidance for Gyms and Workout Facilities, Guidance for Gyms and Workout Facilities 2020 American Industrial Hygiene Association (author) Ebook_20210007 111517933 Born digital publications
22 Guidance for the Food Industry: Coronavirus Outbreak. III. Suggested Business Practices 2020 Food Marketing Institute (author) Ebook_20210021 111526208 Born digital publications
23 Guidance for the Food Industry: Coronavirus Outbreak. IV. Considerations for Food Sector Continuity in a Reopening Economy 2020 Food Marketing Institute (author) Ebook_20210022 111526311 Born digital publications
24 Coronavirus and Pandemic Preparedness for the Food Industry 2020 Food Marketing Institute (author) "This document is specifically designed to help food retailers, wholesalers and suppliers undertake the necessary contingency planning to prepare for a pandemic."--Preface, page 3.
Ebook_20210018 227606 Born digital publications
25 Cash preservation in response to COVID-19 2020 McKinsey and Company (copyright holder) Kevin Carmody, one of the founders of McKinsey’s Transformation Practice, interviews Tim Koller, Allie Owens, and Sean Brown about the best ways to ensure liquidity, optimize cash and manage working capital in the business environment of the COVID-19 crisis.
Ebook_20210042 111532473 Born digital publications

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