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Title: Pennsylvania Restaurant & Lodging Matters. Spring 2020
Date(s): 2020
Contributor(s): Pennsylvania Restaurant and Lodging Association
Hagley ID: Ebook_20210025
Accession: 111527025
Collection: Born digital publications

Title: Getting back to work : Leading the return to operational health
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: "In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the...
Show more"In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the changing context—the most sensitive ways to communicate with customers in crisis, for example, and the right time to shift from crisis management to recovery mode. And we examine the digital-led recovery from COVID-19: the sudden acceleration in digital initiatives that the pandemic has catalyzed, as well as the technology necessary to enable such rapid advances."--Introduction, page 2.
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Hagley ID: Ebook_20210034
Accession: 111530859
Collection: Born digital publications

Title: Elevating customer experience excellence in the next normal
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: "Three priorities will define customer experience in the post-pandemic era: digital excellence, safe and contactless engagement, and dynamic customer insights."--Page 2.
Hagley ID: Ebook_20210035
Accession: 111530948
Collection: Born digital publications

Title: Beyond COVID-19: Rapid steps that can help machinery and industrial automation companies recover, Rapid steps that can help machinery and industrial automation companies recover
Date(s): 2020
Contributor(s): Becker, Michael (author), Distel, Dominic (author), Herring, Dorothee, 1981- (author), McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210038
Accession: 111531644
Collection: Born digital publications

Title: A transformative moment for philanthropy
Date(s): 2020
Contributor(s): Nowski, Tracy (author), O'Flanagan, Maisie (author), Taliento, Lynn (author), McKinsey and Company (copyright holder)
Description: "Here’s how the positive changes in individual and institutional philanthropy sparked by the COVID-19 pandemic can take root and grow."
Hagley ID: Ebook_20210041
Accession: 111532339
Collection: Born digital publications

Title: As physical doors close, new digital doors swing open
Date(s): 2020
Contributor(s): Child, Jenny (author), Farmer, Roderick Alexander (author), Rüdiger Smith, Thomas (author), Tesvic, Joseph (author), McKinsey and Company (copyright holder)
Description: Following two previous articles in McKinsey's series The story of the Australian consumer, this piece takes a deeper look at how the Australian lockdown experience has created a new set of digital users and what businesses can do to emerge stronger after the COVID-19 crisis.
Hagley ID: Ebook_20210029
Accession: 111529469
Collection: Born digital publications

Title: From thinking about the next normal to making it work: What to stop, start, and accelerate
Date(s): 2020
Contributor(s): Sneader, Kevin (author), Singhal, Shubham (author), McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210037
Accession: 111531527
Collection: Born digital publications

Title: From surviving to thriving: Reimagining the post-COVID-19 return
Date(s): 2020
Contributor(s): Sneader, Kevin (author), Sternfels, Robert A. (author), McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210036
Accession: 111531399
Collection: Born digital publications

Title: State of the State Restaurant Industry Report
Date(s): 2020
Contributor(s): Delaware Restaurant Association (author)
Collection ID: Ebook 2021.0047
Hagley ID: Ebook_20210047
Collection: Born digital publications

Title: MetLife & U.S. Chamber of Commerce Small Business Coronavirus Impact Poll June 3, 2020, Small Business Coronavirus Impact Poll
Date(s): 2020
Contributor(s): Metropolitan Life Insurance Company (author), Chamber of Commerce of the United States of America (author)
Collection ID: Ebook 2021.0046
Hagley ID: Ebook_20210046
Collection: Born digital publications

Title: Returning to Work: Small Manufacturing, Repair and Maintenance Shops, Small Manufacturing, Repair and Maintenance Shops
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Hagley ID: Ebook_20210017
Accession: 111520469
Collection: Born digital publications

Title: Reopening: Guidance for General Office Settings, Guidance for General Office Settings
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Collection ID: Guidance document
Hagley ID: Ebook_20210006
Accession: 111517782
Collection: Born digital publications

Title: Reopening: Guidance for Gyms and Workout Facilities, Guidance for Gyms and Workout Facilities
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Hagley ID: Ebook_20210007
Accession: 111517933
Collection: Born digital publications

Title: Guidance for the Food Industry: Coronavirus Outbreak. III. Suggested Business Practices
Date(s): 2020
Contributor(s): Food Marketing Institute (author)
Hagley ID: Ebook_20210021
Accession: 111526208
Collection: Born digital publications

Title: Guidance for the Food Industry: Coronavirus Outbreak. IV. Considerations for Food Sector Continuity in a Reopening Economy
Date(s): 2020
Contributor(s): Food Marketing Institute (author)
Hagley ID: Ebook_20210022
Accession: 111526311
Collection: Born digital publications

Title: Coronavirus and Pandemic Preparedness for the Food Industry
Date(s): 2020
Contributor(s): Food Marketing Institute (author)
Description: "This document is specifically designed to help food retailers, wholesalers and suppliers undertake the necessary contingency planning to prepare for a pandemic."--Preface, page 3.
Hagley ID: Ebook_20210018
Accession: 227606
Collection: Born digital publications

Title: Cash preservation in response to COVID-19
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: Kevin Carmody, one of the founders of McKinsey’s Transformation Practice, interviews Tim Koller, Allie Owens, and Sean Brown about the best ways to ensure liquidity, optimize cash and manage working capital in the business environment of the COVID-19 crisis.
Hagley ID: Ebook_20210042
Accession: 111532473
Collection: Born digital publications

Title: Guidance for the Food Industry: Coronavirus Outbreak. II. Short-Term Best Practices
Date(s): 2020
Contributor(s): Food Marketing Institute (author)
Hagley ID: Ebook_20210020
Accession: 111526125
Collection: Born digital publications

Title: Guidance for the Food Industry: Coronavirus Outbreak. I. Best Practices and Planning for the Immediate Situation
Date(s): 2020
Contributor(s): Food Marketing Institute (author)
Description: "The purpose of this document is to provide best practices and operational guidance for the food industry on the scenarios and issues that are occurring today, just days after the president declared a national emergency. These short-term tips are designed to help address situations and concerns with your associates, your customers and the supply chain."--Page 3.
Hagley ID: Ebook_20210019
Accession: 111526036
Collection: Born digital publications

Title: Reopening: Guidance for Worship Services and Religious Gatherings, Guidance for Worship Services and Religious Gatherings
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Hagley ID: Ebook_20210013
Accession: 111519999
Collection: Born digital publications

Title: Reopening : Guidance for the Retail Industry / AIHA, Guidance for the Retail Industry
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Hagley ID: Ebook_20210011
Accession: 111519792
Collection: Born digital publications

Title: Reopening: Guidance for the Restaurant Industry, Guidance for the Restaurant Industry
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Hagley ID: Ebook_20210010
Accession: 111518358
Collection: Born digital publications

Title: Reopening: Guidance for Hair and Nail Salons, Guidance for Hair and Nail Salons
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Collection ID: Guidance document
Hagley ID: Ebook_20210008
Accession: 111518087
Collection: Born digital publications

Title: Returning to Work: Rideshare, Taxi, Limo, and other Passenger Drivers-for-Hire, Rideshare, Taxi, Limo, and other Passenger Drivers-for-Hire
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Hagley ID: Ebook_20210016
Accession: 111520346
Collection: Born digital publications

Title: Reopening: Guidance for Childcare Centers, Guidance for Childcare Centers
Date(s): 2020, 2020
Contributor(s): American Industrial Hygiene Association (author)
Collection ID: Guidance document
Hagley ID: Ebook_20210005
Accession: 111517395
Collection: Born digital publications

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