Search Results | Hagley Digital Archives

Title: F&I Absolute Integrity...100% of the Time
Date(s): 2004
Contributor(s): National Automobile Dealers Association (originator)
Collection ID: National Automobile Dealers Association audiovisual materials and publications (Accession 2014.274)
Hagley ID: NADA2014001_FI
Collection: National Automobile Dealers Association

Title: The Body Shop: Where Success Is No Accident
Date(s): 1999
Contributor(s): National Automobile Dealers Association (originator)
Collection ID: National Automobile Dealers Association audiovisual materials and publications (Accession 2014.274)
Hagley ID: NADA2014001_Body_Shop
Collection: National Automobile Dealers Association

Title: Customer leaving Pusey and Jones outside Main Office
Date(s): 1915-07
Contributor(s): Pusey and Jones Company (originator)
Description: Mr. Leet Harrigan in picture.
Collection ID: Pusey and Jones Corporation photograph collection (Accession 1972.350)
Hagley ID: 72350_1528
Collection: Pusey and Jones Corporation photographs

Title: Showing customer through Pusey and Jones Company's East Side Shop
Date(s): 1915-07
Contributor(s): Pusey and Jones Company (originator), Conner, William J., photographer (photographer)
Collection ID: Pusey and Jones Corporation photograph collection (Accession 1972.350)
Hagley ID: 72350_1532
Collection: Pusey and Jones Corporation photographs

Title: Showing customer through Pusey and Jones Company's Storeroom, interior
Date(s): 1915-07
Contributor(s): Pusey and Jones Company (originator), Conner, William J., photographer (photographer)
Collection ID: Pusey and Jones Corporation photograph collection (Accession 1972.350)
Hagley ID: 72350_1554
Collection: Pusey and Jones Corporation photographs

Title: Showing customer through Pusey and Jones Company's Power House, interior
Date(s): 1915-07
Contributor(s): Pusey and Jones Company (originator), Conner, William J., photographer (photographer)
Collection ID: Pusey and Jones Corporation photograph collection (Accession 1972.350)
Hagley ID: 72350_1526
Collection: Pusey and Jones Corporation photographs

Title: Customer being showed the large lathe in Pusey and Jones Company's east side shop
Date(s): 1915-07
Contributor(s): Pusey and Jones Company (originator), Conner, William J., photographer (photographer)
Collection ID: Pusey and Jones Corporation photograph collection (Accession 1972.350)
Hagley ID: 72350_1529
Collection: Pusey and Jones Corporation photographs

Title: Customer landing at Pusey and Jones' wharf
Date(s): 1915
Contributor(s): Pusey and Jones Company (originator), Conner, William J., photographer (photographer)
Collection ID: Pusey and Jones Corporation photograph collection (Accession 1972.350)
Hagley ID: 72350_1530
Collection: Pusey and Jones Corporation photographs

Title: NADA TV 2002: Sunday January 27
Date(s): 2002-01-27
Contributor(s): National Automobile Dealers Association (spn), AutoExec Magazine (spn), Peacock, Lin (tlp), Price, Bill (tlp), Phillips, Joe (tlp), Beck, Andrew (tlp), Hopkins, Deborah M. (pro), Stertz, Marc H. (pro), Newman, William A. (asn), Hyatt, David F. (asn), Willingham, Jim (spk), Harter, John (rpt), Rondinaro, Steve (rpt), Spiropoulos, John (rpt), Lewis, Elliott (rpt), Coffey, Claudia (rpt), Brady, Phillip D., 1951- (spk), Maguire, Robert J. (spk), Myers, H. Carter, III, 1941- (ive), Greenwood, Lee (prf), Zalud, Steve (ive), Press, James (spk), Cowger, Gary (ive), Lutz, Bob (ive), Esmond, Don (ive), Zetsche, Dieter (ive), Klauss, Gerd (ive), Eisner, Dean (ive), Webb, Tom (ive), Willingham, Jim (ive), Taylor, Paul (spk), Hallett, Jim (ive), Ray, Tim (ive)
Description: NADA-TV presents highlights from the 2002 NADA Convention in New Orleans, LA. Reports on opening ceremony, spotlight on outgoing chairman Bob Maguire, keynote speaker Jim Press, General Manager of Toyota, the need for service technicians, dealerships and internet sales and Factory Focus: messages from Chrysler and Kia Executives and a reprise of Lee Greenwood's performance of "Proud to be an American". Video inter-cut with NADA DATA BANK features providing quantitative breakdowns relating to...
Show moreNADA-TV presents highlights from the 2002 NADA Convention in New Orleans, LA. Reports on opening ceremony, spotlight on outgoing chairman Bob Maguire, keynote speaker Jim Press, General Manager of Toyota, the need for service technicians, dealerships and internet sales and Factory Focus: messages from Chrysler and Kia Executives and a reprise of Lee Greenwood's performance of "Proud to be an American". Video inter-cut with NADA DATA BANK features providing quantitative breakdowns relating to automotive industry, and suggested NADA convention workshops, and schedules. Report begins with seatbelt unbuckling ceremony and parade let by dixieland jazz band throughout the convention floor and an estimate of exhibit and workshop numbers. Industry Relations Lunch with executives from auto manufacturers and auto dealers; formal opening ceremonies with Marine Corps band followed by Bob Maguire's address to the convention and discussion of legislative action. Jim Press of Toyota addresses convention.George E. Nahas accepts Time Magazine Quality Dealer of the Year Award. General Motors commercial; Manheim auctions and used cars; Auto Technicians and employment. Interlude with interviews of convention attendees. ADESA remarketing services advertising and information segment. KIDZPACE, video game kiosk; Keyper Systems, product for managing automotive keys in the dealership; NADA Chief Economist Paul Taylor announces forecast. Multipart segment on Internet Operations featuring dealerships in Pennsylvania and Florida. Auctionnet commercial. Industry Relations, Challenge 2002 with NADA President Phil Brady. Statements from manufacturers of Chrysler and Kia; Newspaper Association of America booth advertisement. Report wrap-up features Lee Greenwood performing "Pround to be an American" spliced with footage of Greenwood sitting on a tractor and assorted American patriotic imagery.
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Collection ID: National Automobile Dealers Association audiovisual materials and publications (Accession 2014.274)
Hagley ID: vid_NADA_B05_ID24
Collection: National Automobile Dealers Association

Title: NADA In Motion 2005 : New Initiatives: NADA-24 Update
Date(s): 2005
Contributor(s): National Automobile Dealers Association (spn), Field, Andy (rpt), Lutz, Wes (ive), Rolf, David (ive)
Description: NADA-TV report on NADA's new product, the NADA 24 Survey at the 2005 NADA convention. The tool has the overall intention of improving customer retention. Interviews with Wes Lutz of Extreme Dodge in Jackson, Michigan; and David Rolf of Hawaii Automobile Dealers.
Collection ID: National Automobile Dealers Association audiovisual materials and publications (Accession 2014.274)
Hagley ID: vid_NADA_B11_ID39_47
Collection: National Automobile Dealers Association

Title: A Perfect Match: Service Management
Date(s): 2003
Contributor(s): National Automobile Dealers Association (originator)
Collection ID: National Automobile Dealers Association audiovisual materials and publications (Accession 2014.274)
Hagley ID: NADA2014001_Perfect_Match
Collection: National Automobile Dealers Association

Title: Pick-n-Pay: Flubs version 2
Date(s): 1970
Contributor(s): Pick-n-Pay Supermarkets (Cleveland, Ohio) (Sponsor), Cinecraft, Inc. (Production company)
Description: Commercial advertising grocer Pick-n-Pay's commitment to exceptional customer service. A Pick-n-Pay customer informs a manager that the store is running out of chili sauce. The manager thanks her for bringing this "flub" to his attention and rewards her with 100 Eagle stamps. At the beginning of the commercial, a man ogles at and whistles to a woman walking away from him. She turns and smiles, showing a missing tooth. The man grimaces and hides behind his newspaper while the narrator calls...
Show moreCommercial advertising grocer Pick-n-Pay's commitment to exceptional customer service. A Pick-n-Pay customer informs a manager that the store is running out of chili sauce. The manager thanks her for bringing this "flub" to his attention and rewards her with 100 Eagle stamps. At the beginning of the commercial, a man ogles at and whistles to a woman walking away from him. She turns and smiles, showing a missing tooth. The man grimaces and hides behind his newspaper while the narrator calls the interaction a "flub."
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Hagley ID: FILM_2019227_FC068_02
Collection: Cinecraft Productions Films

Title: Pick-n-Pay: Flubs version 1
Date(s): 1970
Contributor(s): Pick-n-Pay Supermarkets (Cleveland, Ohio) (Sponsor), General Pictures Corporation (Production company)
Description: Commercial advertising grocer Pick-n-Pay's commitment to exceptional customer service. A Pick-n-Pay cashier "flubs" and forgets to thank a customer for shopping at the store. The viewer is then encouraged to report this mistake to the manager should it ever happen in reality. At the beginning of the commercial, a man lights his cigarette at the wrong end because he was ogling a woman and got distracted. The narrator considers this a "flub."
Hagley ID: FILM_2019227_FC068_01
Collection: Cinecraft Productions Films

Title: NADA In Motion 2005 : Convention News Conferences: Automotive Retailing Today
Date(s): 2005
Contributor(s): National Automobile Dealers Association (spn), Morcos, Laila (rpt), Starling, Alan C. (spk), Giles, Maury (spk)
Description: A NADA-TV report about a survey by Automotive Retailing Today (ART) where a majority of automotive customers found their dealers trustworthy, ranking above a number of other institutions. Includes clips from conference speakers Alan Starling, ART Chairman, and Maury Giles, Vice President of Harris Interactive.
Collection ID: National Automobile Dealers Association audiovisual materials and publications (Accession 2014.274)
Hagley ID: vid_NADA_B11_ID39_59
Collection: National Automobile Dealers Association