Search Results | Hagley Digital Archives

Title: Jumpstarting the recovery: navigating the return across industries
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: "In this last of four compendiums, Jumpstarting the recovery, we curate a selection of articles related to the third stage, Return: how leaders across a range of industries can begin to navigate back to operational health. We begin with healthcare, an industry perhaps singularly vital in combating COVID-19 but also beset with broadly shared challenges, such as protecting employees’ safety and mitigating economic concerns. We discuss how governments might best support their citizens through...
Show more"In this last of four compendiums, Jumpstarting the recovery, we curate a selection of articles related to the third stage, Return: how leaders across a range of industries can begin to navigate back to operational health. We begin with healthcare, an industry perhaps singularly vital in combating COVID-19 but also beset with broadly shared challenges, such as protecting employees’ safety and mitigating economic concerns. We discuss how governments might best support their citizens through the crisis, including managing the historic surge in unemployment in the United States. We look at retail and airlines, both embattled industries reckoning with the pandemic’s profound effects and reimagining their respective futures. And we talk about the effects of coronavirus on the financial industry—specifically, banking, insurance, and private equity."--Introduction, page 2.
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Hagley ID: Ebook_20210033
Accession: 111530660
Collection: Born digital publications

Title: Safeguarding lives and livelihoods: Cultivating resilience in crisis
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: "In this second of four compendiums, Safeguarding lives and livelihoods, we curate a selection of articles related to stage two, Resilience: absorbing the shock of the crisis in ways that not only support survival but also lay the groundwork for future prosperity. We start by outlining what we see as key elements of the next normal, looking to the past for inspiration in navigating current challenges. We issue a call to action for leaders to safeguard both the lives and livelihoods at stake...
Show more"In this second of four compendiums, Safeguarding lives and livelihoods, we curate a selection of articles related to stage two, Resilience: absorbing the shock of the crisis in ways that not only support survival but also lay the groundwork for future prosperity. We start by outlining what we see as key elements of the next normal, looking to the past for inspiration in navigating current challenges. We issue a call to action for leaders to safeguard both the lives and livelihoods at stake as the pandemic persists, especially with regard to specific demographics—black Americans, for example, and populations in particular geographies worldwide. And we review some progressing data on COVID-19, such as changes in the attitudes and behavior of consumers in response to the crisis."--Introduction, page 2.
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Hagley ID: Ebook_20210031
Accession: 111530442
Collection: Born digital publications

Title: The path to the next normal: Leading with resolve through the coronavirus pandemic
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: "In this first compendium, The path to the next normal, we curate a selection of articles related to the initial stage, Resolve: how to confront the crisis, lead with purpose, and determine the scale and pace of action necessary to navigate toward greater resilience. We set forth strategies for keeping businesses and other institutions running—organizing a nerve center, for example, and enabling communities to work, and learn, remotely. And we offer examples to mobilize leaders across boards...
Show more"In this first compendium, The path to the next normal, we curate a selection of articles related to the initial stage, Resolve: how to confront the crisis, lead with purpose, and determine the scale and pace of action necessary to navigate toward greater resilience. We set forth strategies for keeping businesses and other institutions running—organizing a nerve center, for example, and enabling communities to work, and learn, remotely. And we offer examples to mobilize leaders across boards and the C-suite. At the time of this publication, the course of the pandemic remains unclear, and safeguarding both lives and livelihoods remains an exigent priority. We hope these insights begin to illuminate the path toward a future still in flux—and inspire leaders with the necessary resolve to help forge the next normal."--Introduction, page 2.
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Hagley ID: Ebook_20210032
Accession: 111530584
Collection: Born digital publications

Title: Pennsylvania Restaurant & Lodging Matters. Spring 2020
Date(s): 2020
Contributor(s): Pennsylvania Restaurant and Lodging Association
Hagley ID: Ebook_20210025
Accession: 111527025
Collection: Born digital publications

Title: Getting back to work : Leading the return to operational health
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: "In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the...
Show more"In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the changing context—the most sensitive ways to communicate with customers in crisis, for example, and the right time to shift from crisis management to recovery mode. And we examine the digital-led recovery from COVID-19: the sudden acceleration in digital initiatives that the pandemic has catalyzed, as well as the technology necessary to enable such rapid advances."--Introduction, page 2.
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Hagley ID: Ebook_20210034
Accession: 111530859
Collection: Born digital publications

Title: Elevating customer experience excellence in the next normal
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Description: "Three priorities will define customer experience in the post-pandemic era: digital excellence, safe and contactless engagement, and dynamic customer insights."--Page 2.
Hagley ID: Ebook_20210035
Accession: 111530948
Collection: Born digital publications

Title: Safeguarding our lives and our livelihoods: The imperative of our time
Date(s): 2020-03
Contributor(s): Smit, Sven, 1966- (author), Hirt, Martin (author), Buehler, Kevin (author), Lund, Susan (author), Greenberg, Ezra (author), Govindarajan, Arvind (author), McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210030
Accession: 111530191
Collection: Born digital publications

Title: As physical doors close, new digital doors swing open
Date(s): 2020
Contributor(s): Child, Jenny (author), Farmer, Roderick Alexander (author), Rüdiger Smith, Thomas (author), Tesvic, Joseph (author), McKinsey and Company (copyright holder)
Description: Following two previous articles in McKinsey's series The story of the Australian consumer, this piece takes a deeper look at how the Australian lockdown experience has created a new set of digital users and what businesses can do to emerge stronger after the COVID-19 crisis.
Hagley ID: Ebook_20210029
Accession: 111529469
Collection: Born digital publications

Title: From thinking about the next normal to making it work: What to stop, start, and accelerate
Date(s): 2020
Contributor(s): Sneader, Kevin (author), Singhal, Shubham (author), McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210037
Accession: 111531527
Collection: Born digital publications

Title: From surviving to thriving: Reimagining the post-COVID-19 return
Date(s): 2020
Contributor(s): Sneader, Kevin (author), Sternfels, Robert A. (author), McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210036
Accession: 111531399
Collection: Born digital publications

Title: Reopening: Guidance for General Office Settings, Guidance for General Office Settings
Date(s): 2020
Contributor(s): American Industrial Hygiene Association (author)
Collection ID: Guidance document
Hagley ID: Ebook_20210006
Accession: 111517782
Collection: Born digital publications

Title: Reopening: Guidance for Childcare Centers, Guidance for Childcare Centers
Date(s): 2020, 2020
Contributor(s): American Industrial Hygiene Association (author)
Collection ID: Guidance document
Hagley ID: Ebook_20210005
Accession: 111517395
Collection: Born digital publications

Title: It's time for a new approach to racial equity
Date(s): 2020
Contributor(s): Fitzhugh, Earl (author), Julien, J. P. (author), Noel, Nick (author), Stewart, Shelley (author), McKinsey and Company (copyright holder), McKinsey Institute for Black Economic Mobility
Hagley ID: Ebook_20210039
Accession: 111531803
Collection: Born digital publications

Title: FBIA Communications Working Group/COVID-19 Response Task Force Food Safety and Supply Chain Confidence Plan-- AS OF 3/19/2020, Food Safety and Supply Chain Confidence Plan
Date(s): 2020
Contributor(s): Food & Beverage Issue Alliance (author)
Description: Fact sheeet with frequently-asked questions on Coronavirus provides links to statements from U.S. government agencies and scientific experts on COVID-19 and food safety.
Hagley ID: Ebook_20200005
Accession: 227103
Collection: Born digital publications

Title: COVID-19: Briefing materials : Global health and crisis response, Global health and crisis response
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210028
Accession: 111528281
Collection: Born digital publications

Title: COVID-19: Briefing materials : Global health and crisis response, Global health and crisis response
Date(s): 2020
Contributor(s): McKinsey and Company (copyright holder)
Hagley ID: Ebook_20210027
Accession: 111528194
Collection: Born digital publications

Title: Insights on racial and ethnic health inequity in the context of COVID-19
Date(s): 2020
Contributor(s): McKinsey and Company (author)
Hagley ID: Ebook_20210024
Accession: 111526544
Collection: Born digital publications