Search Results
- Title
- Reopening: Guidance for At-Home Service Providers, Guidance for At-Home Service Providers
- Date(s)
- 2020
- Contributor(s)
- American Industrial Hygiene Association (author)
- Collection ID
- Guidance document
- Hagley ID
- Ebook_20210004
- Accession
- 111517233
- Collection
- Born digital publications
- Title
- Getting back to work : Leading the return to operational health
- Date(s)
- 2020
- Contributor(s)
- McKinsey and Company (copyright holder)
- Description
-
"In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the...
Show more"In this third of four compendiums, Getting back to work, we curate a selection of articles related to stage three, Return: leading the way beyond a shock that, for many businesses, has included painful and extended shutdowns. We begin with how to restart and manage manufacturing plants safely through the remainder of crisis, as well as how to address the massive supply-chain disruption due to the coronavirus. We talk about how marketing executives can adapt customer experience to the changing context—the most sensitive ways to communicate with customers in crisis, for example, and the right time to shift from crisis management to recovery mode. And we examine the digital-led recovery from COVID-19: the sudden acceleration in digital initiatives that the pandemic has catalyzed, as well as the technology necessary to enable such rapid advances."--Introduction, page 2.
Show less - Hagley ID
- Ebook_20210034
- Accession
- 111530859
- Collection
- Born digital publications
- Title
- Elevating customer experience excellence in the next normal
- Date(s)
- 2020
- Contributor(s)
- McKinsey and Company (copyright holder)
- Description
-
"Three priorities will define customer experience in the post-pandemic era: digital excellence, safe and contactless engagement, and dynamic customer insights."--Page 2.
- Hagley ID
- Ebook_20210035
- Accession
- 111530948
- Collection
- Born digital publications
- Title
- Reopening: Guidance for Gyms and Workout Facilities, Guidance for Gyms and Workout Facilities
- Date(s)
- 2020
- Contributor(s)
- American Industrial Hygiene Association (author)
- Hagley ID
- Ebook_20210007
- Accession
- 111517933
- Collection
- Born digital publications
- Title
- Coronavirus and Pandemic Preparedness for the Food Industry
- Date(s)
- 2020
- Contributor(s)
- Food Marketing Institute (author)
- Description
-
"This document is specifically designed to help food retailers, wholesalers and suppliers undertake the necessary contingency planning to prepare for a pandemic."--Preface, page 3.
- Hagley ID
- Ebook_20210018
- Accession
- 227606
- Collection
- Born digital publications
- Title
- Guidance for the Food Industry: Coronavirus Outbreak. II. Short-Term Best Practices
- Date(s)
- 2020
- Contributor(s)
- Food Marketing Institute (author)
- Hagley ID
- Ebook_20210020
- Accession
- 111526125
- Collection
- Born digital publications
- Title
- Guidance for the Food Industry: Coronavirus Outbreak. I. Best Practices and Planning for the Immediate Situation
- Date(s)
- 2020
- Contributor(s)
- Food Marketing Institute (author)
- Description
-
"The purpose of this document is to provide best practices and operational guidance for the food industry on the scenarios and issues that are occurring today, just days after the president declared a national emergency. These short-term tips are designed to help address situations and concerns with your associates, your customers and the supply chain."--Page 3.
- Hagley ID
- Ebook_20210019
- Accession
- 111526036
- Collection
- Born digital publications
- Title
- Reopening : Guidance for the Retail Industry / AIHA, Guidance for the Retail Industry
- Date(s)
- 2020
- Contributor(s)
- American Industrial Hygiene Association (author)
- Hagley ID
- Ebook_20210011
- Accession
- 111519792
- Collection
- Born digital publications
- Title
- Reopening: Guidance for the Restaurant Industry, Guidance for the Restaurant Industry
- Date(s)
- 2020
- Contributor(s)
- American Industrial Hygiene Association (author)
- Hagley ID
- Ebook_20210010
- Accession
- 111518358
- Collection
- Born digital publications
- Title
- Reopening: Guidance for Business Services (Banks, Notaries, Title Companies, etc.), Guidance for Business Services (Banks, Notaries, Title Companies, etc.)
- Date(s)
- 2020
- Contributor(s)
- American Industrial Hygiene Association (author)
- Collection ID
- Guidance document
- Hagley ID
- Ebook_20210003
- Accession
- 227556
- Collection
- Born digital publications
- Title
- Reopening: Guidance for Small and Medium Sports and Entertainment Venues, Guidance for Small and Medium Sports and Entertainment Venues
- Date(s)
- 2020
- Contributor(s)
- American Industrial Hygiene Association (author)
- Collection ID
- Guidance document
- Hagley ID
- Ebook_20210014
- Accession
- 111520161
- Collection
- Born digital publications